HostPinnacle vs Kenya Web Experts 2021:Which one Wins?
Deciding between hostpinnacle and Kenya web experts is a daunting task.
These are two of the most popular webhosting providers in Kenya.
To differentiate the two, we are going to analyze them in terms of
- Pros and Cons
- Ease of use for newbies
- WordPress installation
- Speed and uptime
- Security
- Customer care and support
Read out our comparison to find out where each provider excels in.
Pros and Cons
HostPinnacle
Pros.
- 99.9% uptime
- High-level security features
- Unmetered bandwidth
- Easy to use cPanel for beginners
- Excellent storage space
- Excellent customer service
- Free domain and SSL certificate
- 30-day money back guarantee
- Hosting starts at Kshs 2000 per year
- Fast loading speed
Cons
- High pricing for higher plans
Kenya Web Experts
Pros
- 99.9% uptime
- High-level security features
- Easy to use cPanel for beginners
- Free domain and SSL certificate
- 30-day money back guarantee
- Hosting starts at Kshs 2100 per year
- Fast loading speed
Cons
- customer service needs improvement
- limited bandwidth
- high pricing for higher plans
Winner
Ease of use
In this section, we are going to look at how easy it is for a newbie to get started with both hosting companies.
We factor domain registration, money back guarantee, WordPress installation, website building tools as well as website transfer and migration.
HostPinnacle
- Money-back guarantee
Hostpinnacle has a 30-day money back guarantee. However, this guarantee only applies to hosting charges alone.
If you had bought a domain or any add-ons, the charges will be deducted.
- Domain registration
Hostpinnacle provides you with a free lifetime domain for every package.
For the starter package, you only get a co.ke extension. for other packages, you get an extension of your choice.
- Website migration
HostPinnacle provides you with free website migration.
- Website builder tools
Hostpinnacle provides you with a free site builder with 1000+ plus templates to get started.
If you fancy WordPress, you can install if with one click from the softaculous.
Other site building tools like sitepad, Drupal, Joomla etc. are also available.
Kenya Web Experts
- Money-back guarantee
Kenya web experts offer unsatisfied customers a 30-day money-back guarantee.
- Domain registration
Kenya web experts do not provide you with free domain. Their domain prices start at kshs 789 with a renewal fee of kshs 1000 per year
- Website migration
Kenya web experts provides you with free website migration.
- Website builder tools
Kenya web experts doesn’t have its own site builder. however, you can install WordPress or other site builders like Drupal and Joomla to get started.
Winner
WordPress
WordPress is the most used content management system in the world.
It powers over 35% websites meaning any good hosting company should provide hassle free installation and use.
Hostpinnacle
- Installation
Hostpinnacle cPanel provides one click installation of WordPress.
- WordPress security
Hostpinnacle provides free SSL certificates. The advanced plans have free backups as well as integrate with CloudFlare’s CDN.
Hostpinnacle also uses litespeed caching to increase loading speed.
- WordPress managed hosting
Hostpinnacle doesn’t provide managed WordPress hosting.
- Range of hosting plans
Has a range of hosting plans.
The shared hosting starts at kshs 2000 per year, the VPS hosting starts at kshs 3000 per month while the ecommerce hosting starts at $2.95 per month.
This means you can scale your business.
Kenya Web Experts
- Installation
Kenya web experts provide an easy-to-use cPanel and a one click WordPress installation.
- WordPress security
Kenya web experts provide free SSL certificates to all plans.
They also provide free backups, spam filtering as well as keep your website secure with custom security rules, password protected directories, IP blocking as well as hotlink blocking.
In addition, they have inbuilt CloudFlare’s CDN ready for use.
- WordPress speed (managed hosting)
They provide managed dedicated servers for all websites. Prices start rom kshs 2200 per year.
- Range of hosting plans
Has a range of hosting plans. The shared hosting starts at kshs 2100 per year.
VPS hosting starts at kshs 1700 per month while the cloud web hosting starts at kshs 27100 per year.
Winner
Speed and Uptime
Speed and uptime are the core features of web hosting. This is because having a fast-loading website that is up all the time is critical for experts has any good web host.
HostPinnacle
Storage drives
Hostpinnacle uses NV Me SSD which are faster than both latest SSD and the traditional SATA drives.
Data centers
Hostpinnacle doesn’t provide information on the location of its data centers or servers.
The data is stored on RAID arrays which protects client’s data from going offline incase of hard drive failure.
Infrastructure and technology
All servers use litespeed webserver to increase loading speed. In addition, they also use apache.
This ensures that the servers are stable even during traffic surges and DDoS attacks.
The uptime is 99.9% with an average of less than 1.8 hrs. a year downtime.
They also offer content delivery network (CDN) powered by Cloudflare. This means that your content delivery time has been optimized.
Kenya Web Experts
Storage drives
Kenya web experts use SSD storage. With their infrastructure featuring SSD database storage
Data centers
Kenya web experts doesn’t provide information on the location of their data centers.
Infrastructure and technology
Kenya Web Experts’ servers use apache 2.x. the guaranteed uptime is 99.9% with loading speed varying depending on the plan.
They also offer CDN powered by CloudFlare.
Winner
Security
A good web host should provide tools and measures to ensure that your website is not hacked, spammed or affected by malware.
HostPinnacle
Backups
Their data servers automatically backup client’s data.
SSL certificates
Provide free lifetime SSL certificates.
Malware scans
No information is provided on if they carry out malware scans.
DDoS attacks
A combination of Litespeed webserver and Apache stabilizes your website even during DDoS attacks.
Kenya Web Experts
Backups
Kenya web experts provide automated backups for all plans.
SSL Certificates
They provide free ssl certificates to all hosting plans.
Malware scans
Kenya web experts runs spam and virus filtering everyday to ensure that your website is protected.
DDOS attacks
Their advanced security features, that are available for all plans ensures that your website is safe from DDOS attacks.
Winner
Customer support and services
Everybody wants to get help whenever they need it.
For hosting companies, it is essential to have high quality, responsive, friendly, and knowledgeable customer support.
HostPinnacle
- Ways to get in touch
Hostpinnacle has various ways to contact them. You can either contact them through email, phone call, placing a ticket as well as live chat.
They also have a knowledge base with almost every question covered.
- Response times
Email- no given time
Support Ticket- varies with the priority selected
Phone – instant
Chat- instant
- Area of expertise
HostPinnacle has a 24/7- 365 team to help you with all technical stuff as well as sales.
Kenya Web Experts
- Ways to get in touch
Kenya web experts have a highly dedicated team monitoring sites in case of issues. In case of any problem, you can contact them through email, phone call, or support ticket. They also have a knowledge base with answers to various questions.
- Response times
Email- no given time
Support Ticket- varies with the priority selected
Phone – instant
- Area of expertise
Kenya web experts has a 24/7- 365 team to help you with all technical stuff as well as sales.
Winner
Who is the overall winner?
Choosing between two of the most popular webhosting service providers in Kenya is tricky.
For us, HostPinnacle stands out as the best.
This is because it has cheaper pricing for all packages and unmetered bandwidth.
You can build unlimited websites as long as you don’t exhaust your storage space, provides unlimited email accounts as well as free security features to make your website secure.
On the other hand, Kenya web expert boasts prominent clientele meaning it’s a trusted brand even though the charges are higher compared to HostPinnacle.
So, what should you choose?
This entirely depends on what your exact needs. Feel free to let us know which among the two is your best. If you are not using any of them, let us know also.
Don’t forget to share with your friends.